Effective Date: January 1, 2025
At Greening.pk, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website or make a purchase.

1. Information We Collect

We collect the following types of information to enhance your shopping experience:

  • Personal Information: Your name, email address, phone number, shipping address, and payment details provided during checkout or account creation.
  • Payment Information: Payment details are securely processed through trusted gateways and are not stored on our servers.
  • Browsing Data: Information such as your IP address, browser type, and browsing activity on our website for analytics and optimization purposes.
  • Cookies: Small data files used to improve functionality, remember preferences, and enhance your overall experience on our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Fulfillment: To process, ship, and deliver your orders efficiently.
  • Customer Support: To handle inquiries, process returns, and resolve issues.
  • Personalization: To recommend products and send promotional offers tailored to your preferences.
  • Website Improvement: To monitor website performance and enhance usability.
  • Marketing Communications: To send newsletters, updates, and promotions (if you opt-in).

3. Sharing Your Information

We do not sell or rent your personal data to third parties. Your information is shared only in the following cases:

  • Service Providers: With trusted partners to process payments, deliver orders, and manage marketing campaigns.
  • Legal Compliance: When required by law or to protect the rights and safety of Greening.pk, its customers, or others.

4. Data Security

We implement robust security measures to protect your personal information, including:

  • Encrypted connections (SSL) for secure data transmission.
  • Trusted payment gateways for processing financial transactions.
  • Regular system monitoring to prevent unauthorized access.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember your login details and preferences.
  • Track website analytics and improve navigation.
  • Provide personalized product recommendations and promotional content.
  • You can adjust your browser settings to disable cookies, but some features may not function properly without them.

6. Your Rights

As a user, you have the right to:

  • Access and review your personal data stored with us.
  • Request corrections to inaccurate or incomplete information.
  • Opt out of marketing communications at any time.
  • Request the deletion of your personal data, subject to legal and operational obligations.
  • To exercise your rights, contact us at the details below.

7. Links to Third-Party Websites

Our website may contain links to third-party sites. Greening.pk is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before sharing any information.

8. Updates to This Policy

Greening.pk reserves the right to update this Privacy Policy as necessary. Changes will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@greening.pk
Phone: +92 311 2832978
Address: Plot No.A/2, Suite No. G-2, Hasnain Arcade, Nazimabad No.5, Karachi, Pakistan
Customer Support Hours: Open 7 days a week, 10:00 am – 10:00 pm